Nails Magazine

JAN 2014

Magazine for the professional nail industry.

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4. Would you rather fend off paparazzi for your celebrity client or make a house call? > "Free publicity for my salon!" > "I'd love to see her house!" > "If she's impressed with you, she'll tell all her friends." > "It's just easier to work on clients when they aren't stressed." 35% > "I can always lock the doors to my salon, plus I don't like having to transport my equipment." 65% > "Less drama — I'm not a body guard!" paparazzi house call 5. Would you rather deal with a perfectionist or someone who can't make up her mind? > "If you can make a perfectionist happy, you must be good." > "The indecisive are much more open to suggestions from the professionals." > "I'm picky about my nails, so I get it!" 49% > "My work is only as perfect as I can produce." 51% > "I like a client who knows what she wants and can communicate it." perfectionist someone who can't make up her mind > "You have a better chance trying to convince her to think outside the box and try something new!" 6. Would you rather spend an hour with a client who has painfully bad breath or spend a day removing caviar and glitter manicures? > "I can always sit back and breathe through my mouth discreetly." > "There are a lot of tricks to take off glitter, but no trick to gracefully tell a client her breath stinks." > "Masks are a tech's best friend." 50% > "Does she tip well? Because I have breath mints…" > "Since my clients are like family, it's more time to visit." 50% > "More work equals more money." bad breath removing glitter and caviar 7. Would you rather give up your salon's phone or e-mail account for a week? > "I don't like the sound of a ringing phone." > "The majority of gift card purchases and appointments are made in-person or over the phone for me." 16% > "When everything's over e-mail, you have more time to focus on customers without interruptions." 85% > "I can survive off Facebook alone." phone 160 | NAILS MAGAZINE | JANUARY 2014 > "Can't live without a phone! I use it as my notebook and customer calendar." > "Not all generations use e-mail, but everyone knows the phone." e-mail

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