Nails Magazine

Career Handbook 2014

Magazine for the professional nail industry.

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MANAGE YOUR EXPECTATIONS. In a new salon, you don't know where things are, you don't know who's who, and you're clueless about the politics of the place. You're making snap (and often inaccurate) judgments about others and they're doing the same about you. Plant a smile on your face and accept that. Take it slow and know that in a few short weeks, this place will feel like home. MAKE YOUR INTRODUCTIONS. "A nail tech changing locations should introduce herself to her coworkers and invite them to try her services," recommends Reneé Borowy of V.I.P. Salon & Spa in Riverview, Mich. "When introducing yourself to other nail techs, be sure to not come across as too aggressive, so they don't feel threatened. If you brought clients with you, suggest they try other services in the new salon." It's OK to acknowledge that you are feeling a little uncomfortable, says Borowy. "Honesty is always the best policy." ROUTINE IS GOOD. To the extent you can, set up your workstation and products exactly the same as they were at the old place. If you're bringing your own clients with you, figure out how to get them settled in — make sure they're greeted properly, scout out the washing up area, find out where coats are hung and beverages are poured. Make them feel at home even if you don't. WHAT NOT TO DO. Don't march in and tell your new boss or coworkers how things could be improved. "Unless you are asked, do not make any suggestions or compare the new salon to other salons you've worked at," says Diana Bonn, a nail tech in Muncie, Ind. "If you say, 'Ya know, when I worked at [blank], they had the most beautiful reception area, maybe you should check into it.' What they hear is their reception area sucks. You will have plenty of time to suggest changes once they trust you. Until then, lend a hand with the cleaning, answer the phone, help others — do whatever it takes to be a team player." KISS UP TO THE RECEPTIONIST [IF THERE IS ONE]. You want the receptionist on your side. Not only can she get you clients in the form of walk-ins, she can screw you up badly if she's handling your scheduling or fielding your phone calls. Plus, unlike your fellow techs, she may actually be able to spare you a few moments to answer any questions or show you to what you need those first few days. 1. 2. 3. 4. 5. 40 | NAILS CAREER HANDBOOK 2014 >>> your first day at a new salon First days stink. Walk in with that attitude and the day can only get better. how to survive…

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