Magazine for the professional nail industry.
Issue link: http://nailsmag.epubxp.com/i/753141
i n d u s t ry s tat i s t i c s WHICH OF THE FOLLOWING DO YOU PRIMARILY USE FOR BOOKING APPOINTMENTS?* Traditional paper calendar/paper booking 46% Computer software 18% Smartphone app 10% Web-based booking service 10% Texting 13% Other <1% WHAT KIND OF CREDIT CARD PAYMENT DEVICES DO YOU USE? * (Select all that apply.) Computer payment software or app (like Square) 39% We don't use a device. 28% A credit card machine (not wireless) 21% A credit card machine (wireless) 12% It's part of our "cash register." 5% 2016-2017 THE BIG BOOK | NAILS MAGAZINE | 53 Saturday is the busiest day of the week. WHICH DAYS ARE YOU OPEN AND WHICH IS THE BUSIEST DAY FOR YOUR BUSINESS? * OPEN BUSIEST DAY OF THE WEEK Sunday 12% 1% Monday 36% 2% Tuesday 60% 8% Wednesday 63% 9% Thursday 62% 28% Friday 60% 23% Saturday 53% 28% EDITOR'S NOTE: THURSDAY AND SATURDAY WERE ESSENTIALLY TIED FOR BUSIEST DAY OF THE WEEK. *2015-2016 NAILS BIG BOOK I keep client cards. 42% I have a computerized client record-keeping system. 24% I don't have anything formal, but I do keep track or I just remember what I need to know. 14% I don't keep individual client records. 9% I keep informal paper notes. 8% Other 3% how do you keep track of client records? >>>