Magazine for the professional nail industry.
Issue link: http://nailsmag.epubxp.com/i/139413
Lessons from My First Year Nail techs share the most important things they learned as newbies in the real world. Educate yourself on marketing. Be a walking business card. Even when you are just running to the store for milk. — Lisa Santos, Destin, Fla. You are not entitled to a bad day. Leave your drama at the door. — Tania Rice, Certified Esthetics, Regina, Saskatchewan, Canada — Jillian Swan-Eife, Nailotus, Terrigal, Australia Talk to the hand. I used to stop what I was doing when I talked to the client. That made for long service times at the beginning. — Karrie Berg, Jackson, Wis. Don't spend tons of money on things you don't need, like a beautiful new e-file, glitter, or anything else that's a bit extravagant. — Lacy Hood, Post Falls, Idaho There are unexpected costs to salon ownership and it can be more expensive than you anticipate. Don't be flattered into what you can't afford. — April Thomason, At Your F Fingertips, Huntsville, Ala. It's not enough to p g post a cancellation p y It policy. needs to be enforced. d needs — Amy Murphy, A Amy Murphy's Salon and Spa, Wharton, N.J. Choose Choose your location wisely. Your family and friends will only get you so far. You need get far. walk-ins and word-of-mouth. — Kara Clark, The Nail Goddess, Salt Lake City, Utah Y You can't please everyone. Learn from the everyon yo experience and keep going. experie ien — Erika Weight, Rem me Remedez Hair Spa, Orem, Utah Client rentention is a top priority, and s t way to do that the i to provide topis notch service. — Debra Smith, Get Nails Esthetics & Spa, Brandon, Manitoba, Canada 82 | 2013 NAILS CAREER HANDBOOK ILLUSTRATION BY YUIKO SUGINO